At By Peta Grace, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with the Australian Privacy Principles (APPs)under the Privacy Act 1988 (Cth).

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1. What Type of Information Do We Collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:

• Personal details (name, email, phone number, address)

• Order information (wedding date, venue details, stationery preferences)

• Images or files uploaded for custom design orders

• Payment details (via Wix’s secure payment gateway – we do not store card information)

• Technical data (including IP address, login, device/browser information, cookies, and site usage data)

We may use tools like cookies, session tracking, and analytics (e.g., Wix Analytics or Google Analytics) to collect data about your interaction with the Site.

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2. How Do We Collect Information?

We collect information in the following ways:

• When you place an order through our website

• When you fill out a form (e.g., contact form or personalisation form)

• When you subscribe to our mailing list

• When you upload files for custom artwork

• Through automated technologies such as cookies when you browse the site

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3. Why Do We Collect This Information?

We collect both non-personal and personal information for the following purposes:

• To fulfil and manage orders, bookings, and custom requests

• To provide customer support and respond to your enquiries

• To personalise your wedding stationery designs

• To send updates regarding your order or our services

• To improve our services and website functionality

• To comply with applicable Australian laws and regulations

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4. How Do We Store, Use, and Share Your Personal Information?

Our website is hosted on the Wix.com platform. Wix provides us with the online tools to showcase and sell our stationery products and services. Your data may be stored through Wix’s secure data storage, databases, and general applications, which are protected by firewalls and follow industry best practices.

Payments are processed securely via Wix Payments or third-party providers like Stripe or PayPal, all of which comply with PCI-DSS security standards.

We do not share, sell, or rent your personal data to third parties for marketing purposes. Information may only be shared with service providers involved in completing your order (e.g., payment processors, shipping providers).

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5. Use of Cookies and Tracking Tools

Cookies are used to improve user experience, monitor site performance, and personalise content. These may include:

• Session cookies (to keep you logged in)

• Analytics cookies (to track visitor usage)

• Preference cookies (to remember your choices)

You can control cookies through your browser settings.

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6. How Can You Withdraw Your Consent?

If you no longer wish us to process your data, please contact us at:

By Peta Grace
Email: info@bypetagrace.com

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Under the Australian Privacy Principles, you have the right to access, update, correct, or request deletion of your personal information at any time. To exercise these rights, please email us using the contact details above.

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7. Updates to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.